Records Management/Recordkeeping

Spara favorit 29 nov november 2012

Background/importance of the research field Digital records are created in ever increasing volume in different organisational and technological environments and presented in electronic form via a variety of electronic services, for example public e-services and different kinds of business information systems.

Background/importance of the research field

Digital records are created in ever increasing volume in different organisational and technological environments and presented in electronic form via a variety of electronic services, for example public e-services and different kinds of business information systems.

The Australian Auditor General has for example stated the following about recordkeeping/records management:

“When linked with information management more broadly, sound recordkeeping can assist organisations’ business performance by: better informing decisions; appropriately exploiting corporate knowledge; supporting collaborative approaches; and not wasting resources, for example by unnecessary searches for information and/or re-doing work” [Australian National Audit Office, 2003]

Amongst recordkeeping professionals these issues have also been recognised:

“Architecture developers need to be made aware that recordkeeping is an essential component of information management and that recordkeeping will require additional ‘overhead’ to ensure authentic and reliable records. Developing an architecture that enables and simplifies this will facilitate electronic recordkeeping.” [International Council on Archives, 2005]

The ISO 15489 records management standard* states that effective management of records enables any organisation to:

- conduct business in an orderly, efficient and accountable manner,

- deliver services in a consistent and equitable manner,

- support and document policy formation and managerial decision making,

- provide consistency, continuity and productivity in management and administration,

- facilitate the effective performance of activities throughout an organisation

Definitions/delimitations

The ISO standard for records management defines records management as follows:

“field of management responsible for the efficient and systematic control of the creation, receipt, maintenance, use and disposition of records, including processes for capturing and maintaining evidence of and information about business activities and transactions in the form of records”*

 

* ISO 15489 Information and documentation –Records management Part 1 –General

*ISO 15489 Information and documentation –Records management Part 1 –General