Enterprise content management can be defined as “the strategies, methods and tools used to capture, manage, store, preserve, and deliver content and documents related to organizational processes”.


This definition includes traditional application areas such as document management, collaboration (or collaborative software, groupware), web content management(including web portals), records management (archive and filing management systems on long-term storage media), and workflow/business process management.


An enterprise architecture identifies the information systems and the main components of the organisation including business processes, staff, technology, information, financial, and other resources – and the way in which these components work together. The enterprise architecture can be defined as “the organisations’ guiding principles and standards, to develop blueprints for describing the business and technology at an appropriate abstraction level” (Erder M, Pureur , 2003).


Many definitions identify separate architectural disciplines, with the enterprise architecture acting as the glue that integrates each of these disciplines into a cohesive framework (Pereira and Sousa, 2004):


“...the glue that integrates each of these disciplines into a cohesive framework - The business architecture is the result of defining the business strategies, processes and requirements. - The application architecture is a portfolio of the applications and services needed to support the business processes and functions of the enterprise. - The information architecture is a result of modelling information and describes data concepts and the logical aspects of data as well as their physical aspects. - The technical architecture defines the computing services and platforms that form the technical infrastructure, e.g. standards, configurations, integration and security. ” (Pereira CM, Sousa P, 2004)

The definitions of both enterprise content management and enterprise architecture also include the business processes. In this project, the processes are treated under a separate discipline.