The Organization dimension covers the structure and general managerial mechanisms of the event firm.

The organization is the backbone and basic building block of the firm that influences the way in which all of the other internal dimensions are formed and run. 

In it we find functions that deal with the allocation of human resources, hierarchies, total quality management, the business model and daily operations amongst other areas. 

Evaluating this dimension involves checking the presence and correct use of key processes and competencies in the organisational sphere.