Quality management and technology is a systematic approach to organizational development, grounded in values and principles, and the systematic use of processes, methods and tools to meet customer needs.

An illustration showing what is included in sustainable quality management. Customer value, leadership and management and also organizational culture.

Ongoing Research Projects

Functional teams

The project aims at developing and improving team-based methods and ways of working to create functional teams and a sustainable quality culture in collaboration with the municipality of Sundsvall.

Topical from our research

The page was updated 2/8/2024