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Syllabus:

Business Administration Ma, Consumer Behavior, 7,5 Credits


General data

Code: FÖ010A
Subject/Main field: Företagsekonomi
Cycle: Second cycle
Credits: 7.5
Progressive specialization: A1N - Second cycle, has only first-cycle course/s as entry requirements
Answerable department: Department of Business, Economics and Law
Answerable faculty: Faculty of Human Sciences
Established: 4/1/2008
Date of change: 5/22/2013
Version valid from: 8/21/2013

Aim

The aim of this course is to give students increased knowledge and understanding of consumer behavior in a variety of contexts as well as its implications for marketing strategies and tactics.

Course objectives

After the course the student should:
• have a general knowledge on the central theories and models in consumer behavior.
• be able to use concepts and methods within the area to analyze a variety of consumers as well as purchasing and consumption situations.
• be able to identify the implications of different consumers, purchasing and consumption situations on the marketing of businesses and organizations.

Content

This course comprises both the macro and the micro level of consumer behavior (i.e. the psychological as well as the sociological perspective). The starting point is that consumer behavior influences both our theoretical understanding as well as the practical implementation of marketing. The following are examples of questions which will be included in the course: why do we buy; how do we search for information and make purchase decisions; how does cultural and other social aspects influence consumers; and ethical issues as well as negative aspects of the consumption society of today will be discussed. The course also covers the effects of different dimensions of consumer behavior on marketing strategies.

Entry requirements

Degree of Bachelor with 90 Credits in Business Administration or corresponding education.

Selection rules and procedures

The selectionprocess is in accordance with the Higher Education Ordinance and the local order of admission.

Teaching form

The teaching consists of lectures and seminars where the course material will be presented, analyzed, and discussed. Guest lectures may occur. Compulsory attendance is required on some occasions. Language of instruction is English or Swedish.

Examination form

Written or oral exam and/or term papers and seminar attendance.

For grading criteria see www.miun.se/betygskriterier.

Grading system

The grades A, B, C, D, E, Fx and F are given on the course. On this scale the grades A through E represent pass levels, whereas Fx and F represent fail levels.

Course reading

Required literature

av Evans, M., Jamal, A. and Foxall, G., Consmer Behaviour, Wiley & Com, 2009 (second edition), ISBN 978-0-470-99465-8

Valda artiklar enligt senare anvisning.

Selected articles as specified later.

Other information

The course is part of the Master Programme in Marketing and Management, 60 Credits. (SFMMA)