Tourism Studies BA (B), E-tourism I, 7,5 Higher Education Credits
Please note that the literature can be changed/revised until:
• June 1 for a course that starts in the autumn semester
• November 15 for a course that starts in the spring semester
• April 1 for a course that starts in the summer
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Syllabus:
Turismvetenskap GR (B), E-turism I, 7,5 hp
Tourism Studies BA (B), E-tourism I, 7,5 Higher Education Credits
General data
- Code: TR015G
- Subject/Main field: Tourism Studies
- Cycle: First cycle
- Progression: (B)
- Credits: 7,5
- Progressive specialization: - - -
- Education area: Samhällsvetenskap 100%
- Answerable faculty: Faculty of Human Sciences
- Answerable department: Department of Social Sciences
- Approved: 2009-04-03
- Version valid from: 2009-08-31
Aim
By bundling together the distinctive study fields of Business Management, Tourism and Information Systems and Management the purpose of the course is to give students a strong theoretical background in the emerging knowledge area of eTourism. Based on this the practical ability to design concepts for e-Business applications in tourism is trained.
Course objectives
After having attended the course e-Tourism I the student should:
• be able to evaluate the strategic value of Information and Communication
Technologies applied in the various tourism industries (e.g. hospitality industry,
airline industry, tourism intermediaries, etc.)
• know the most important e-Business applications applied in tourism (e.g. global
distribution systems, computerized reservations systems, customer relationship
management systems, mobile services, etc.)
• understand basic IT concepts and approaches relevant to tourism applications
(e.g. recommender systems, software agents, GPS technology, etc.)
• be able to design implementation concepts for viable IT solutions in tourism
Content
To support the challenge of digitalizing value-networks of today’s complex tourism industry different theoretical approaches, models and e-Business applications are presented and supplemented by numerous case studies of existing e-Business applications in tourism (e.g. Micros Fidelio, Bistro, Flexpackage, eBay, dolomitisuperski.mobi, etc.).
Entry requirements
Students accepted for this course must have at least 22,5 hp from studies in tourism, business administration or other social science subject/discipline.
Selection rules and procedures
The selection process is in accordance with the Higher Education Ordinance and the local order of admission.
Teaching form
The course is mostly an individual study course were the student reads the course literature and submits assignments as well as participates in seminars via the Internet.
Written assignments, both individual and group, will be implemented during the course. Also, based on the literature, a self-assessment assignment will be applied on the course platform.
Examination form
Both group and individual assignments will be used for evaluating students in the course.
Course grades are based on a 7 point scale from A to E and then F and Fx are grades which does not permit course credits to be submitted. Grades are established based on the degree to which the student has achieved the learning goals for the course. This evaluation is done by the course tutor/tutors and based on course assignments as well as participation in seminars and the results of the final exam.
Link to subject-specific criteria for marks www.miun.se/betygskriterier
Grading system
Seven-grade scale, A, B, C, D, E, Fx and F. Fx and F represent fail levels.
Other information
The course is given as a distance course based on 50% part time studies. WebCT will be used as the course platform and no physical meetings are planned for the course. The course will be given in both English and Swedish.
The course requires access to the Internet.
Course reading
Required literature
- Author: Kronenberg, Ch. m fl (eds.)
- Title: Managing Change in Tourism, pp. 247-261. Kapitel: Structural and Behavioural Changes on Account of New Information and Communication Technologies in Tourism. Förf: Fuchs, M & Höpken, W
- Ort: Berlin
- Edition: 2008
- Publisher: ESV
- Author: Frew, A. m fl (eds).
- Title: Information and Communication Technologies in Tourism. pp. 29-38. Kapitel: Electronic Travel Markets: Elusive Effects on Consumer Behaviour. Förf: Oorni, A & Klein, S
- Ort: New York
- Edition: 2003
- Publisher: Springer
- Author: Buhalis, D
- Title: eTourism: Information technology for Strategic Tourism Management.
- Edition: 2003
- Publisher: Pearson, Prentice Hall.
- Title: Tidskrift: Communications of the ACM, 47(12): pp. 101-105. Artikel:E-Commerce and Tourism. Förf: Werthner, H. & Ricci, F
- Edition: 2004
- Title: Tidskrift: Tourism Management, 29, pp. 609-623. Artikel: Progress in Information Technology and Tourism Management20 Years on and 10 Years after the Internet – The State of eTourism Research. Förf:Buhalis, D & Law, R
- Edition: 2008