Irina Dimitrova

Doktorand|Doctoral Student

Research projects


Digital banking and finance


Articles in journals

Dimitrova, I. , Öhman, P. & Yazdanfar, D. (2022). Barriers to bank customers’ intention to fully adopt digital payment methods. International Journal of Quality and Service Sciences, vol. 14: 5, pp. 16-36.    

Chapters in books

Dimitrova, I. & Öhman, P. (2022). Usefulness of Netnography in the digital banking context. In Handbook of Research on Advanced Research Methodologies for a Digital Society. USA : IGI Global. pp. 280-294.  

Dimitrova, I. & Öhman, P. (2021). Digital Banking and the Impersonalisation Barrier. In Impact of Globalization and Advanced Technologies on Online Business Models. IGI Global. pp. 120-133.  

Conference papers

Dimitrova, I. , Öhman, P. & Yazdanfar, D. (2019). Challenges in the Limited Choice of Payment Methods in Terms of Cashless Society: Bank Customers' Perspective (work in progress). In ICEEG 2019 Proceedings of the 2019 3rd International Conference on E-commerce, E-Business and E-Government.. pp. 45--48.  

Licentiate theses, comprehensive summaries

Dimitrova, I. (2023). Full-adoption of digital payment methods? : Barriers and barrier-breakers from a Swedish bank customer perspective. Lic. (Comprehensive summary) Sundsvall : Mid Sweden University, 2023 (Mid Sweden University licentiate thesis : 191)  


Dimitrova, I. , Öhman, P. & Yazdanfar, D. (2022). Barriärer för att fullt ut välja digitala betalningsmetoder. Sundsvall : Mid Sweden University (Rapport / CER - Centrum för forskning om ekonomiska relationer 2022:5).  

The page was updated 5/7/2021