Here, you will find the answers to your questions ranging from practical enquiries to concerns about your studies or student finances.

We can help you find your syllabus, the right room or help you get a new access card. Whether you are a student, employee or temporary visitor, you can turn to us. We are here to help you!


If you are a student, the Service centre can help you with the following issues:

  • get an access card – the so-called Miun card – in order to gain access to the computer rooms and university buildings
  • answer general questions about your studies and student support
  • find your syllabus
  • find information about current activities and events on campus, as well as local accommodation for on-campus meetings
  • recharge your printing account and print documents
  • get a certificate of enrolment
  • buy office supplies and profile products
  • borrow certain technical equipment, such as a dictating machine, laptop etc.

If you are an employee at Mid Sweden University, you can turn to us to:

  • get answers to questions regarding the telephone system
  • collect your mobile phone, SIM card or other mobile phone accessories
  • place an order for a SIM card or a telephone contract
  • report a problem with a lecture hall
  • collect profile products
  • collect your key and access card, receive login information and approve the terms and conditions if you are a new employee
  • update your access card
  • call in sick

Other things that the Service centre can help with are booking and letting of premises for external parties and coordinating general study visits to our campuses.


Contact information

Call +46 (0)10-142 8000monday-thursday 08:00-16:00 (closed lunch 11.30 – 12.30) or e-mail 24h

You will find the Service centre in House N at Campus Sundsvall and House G at Campus Östersund.

Reduced visiting hours at the Service Centre

From November 30 the Service Centre reception desk will be open 10:00 – 13:00

During remaining office hours (08:00 – 10:00 and 13:00 – 16:00) we offer bookable appointments. To book an appointment, contact us on 010-142 87 00

The Service Centre can be reached as usual via email and phone 010-142 8000, Monday to Friday from 08:00 to 16:00


No drop in hours for IT Helpdesk and Student union due to Covid-19:
For contact please call +46 10 142 80 00 or e-mail

Student union contact information