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Operational disruption: NSP agentportal and serviceportal

We are currently experiencing a disruption to our case management system NSP. This is affecting both the agent portal and the service portal.

Troubleshooting is ongoing. 

Start:
2026-01-16 07:00
Created:
2026-01-16 07:07
Updated:
2026-01-16 07:36
Finished:
2026-01-16 07:36

Earlier versions of the message

  • Operational disruption: NSP agentportal and serviceportal

    We are currently experiencing a disruption to our case management system NSP. This is affecting both the agent portal and the service portal.

    Troubleshooting is ongoing. 

    Created:
    2026-01-16 07:36

  • Operational disruption: NSP agentportal and serviceportal

    We are currently experiencing a disruption to our case management system NSP. This is affecting both the agent portal and the service portal.

    Troubleshooting is ongoing. 

    Created:
    2026-01-16 07:07

The page was updated 1/16/2026