Service disruption in the Caseworker Portal (NSP)

We have an ongoing service disruption affecting the Caseworker Portal (NSP) since 2026-11-05 at 10:08.

Troubleshooting is in progress.

Affected: The Caseworker Portal is unavailable.
Cause: The cause has not yet been identified.
Mail status: Incoming mail is working.
Estimated restoration: There is currently no estimated time for when the system will be available again.

Start:
2026-11-05 10:08
Created:
2026-11-05 10:25
Updated:
2026-11-05 10:44
Finished:
2026-11-05 10:39

Earlier versions of the message

  • Service disruption in the Caseworker Portal (NSP)

    We have an ongoing service disruption affecting the Caseworker Portal (NSP) since 2026-11-05 at 10:08.

    Troubleshooting is in progress.

    Affected: The Caseworker Portal is unavailable.
    Cause: The cause has not yet been identified.
    Mail status: Incoming mail is working.
    Estimated restoration: There is currently no estimated time for when the system will be available again.


    Next update: 2026-11-05 at 11:00 AM

    Created:
    2026-11-05 10:25

The page was updated 11/5/2026