Mustafa Nourallah

Doktorand|Doctoral Student

  • Professional title: Doctoral Student
  • Academic title: Doctoral Student
  • Subject: Business Administration
  • Department: Department of Economics, Geography, Law and Tourism (EJT)
  • Telephone: 010-142 79 75
  • Email:
  • Room number: L 311


I am interested in issues related to the banking industry as well as digital finance (BankTech and FinTech).

In 2016 I joined the Mid Sweden University and the Centre for research on Economic Relations, and in 2017 I started a Ph.D. degree in business administration

In addition to my main experience in the education sector, I have worked with some international organizations such as the United Nations Development Program.

Area of interest

Behavioural issues related to the banking sector, mobile financial service, electronic banking, and FinTech.

Current research

Currently, I am conducting a Ph.D. study to investigate some specific behavioural issues related to digital finance context. Precisely, I am studying the behaviour of young bank customers on mobile bank applications.

Teaching and tutoring

In parallel to my Ph.D. study, I partially teach several courses in Bachelor level: corporate finance, portfolio management, risk management, and financial regulation and financial services. Also, quantitative methods in master level.


Articles in journals

Nourallah, M. (2015). Do the Arabian Customers Who Belong to Similar Markets Differ in theEvaluation of Banking Service Quality?. International Journal of Euro-Mediterranean Studies, vol. 8: 1, pp. 25-41.  

Nourallah, M. , Strandberg, C. & Öhman, P. (). Mobile Bank Applications: Loyalty of Young Bank Customers. ,

Collections (editor)

Brännström, L. (ed.) & Nourallah, M. (ed.) (2017). Disrupted Stories. Sundsvall : Mid Sweden University (Genusstudier vid Mittuniversitetet 11).    

Conference papers

Nourallah, M. , Strandberg, C. & Öhman, P. (2019). Understanding the Relationship between Trust and Satisfaction on Mobile Bank Application. In ICEEG 2019 Proceedings of the 2019 3rd International Conference on E-commerce, E-Business and E-Government. Lyon : . pp. 58--61.  

Nourallah, M. , Strandberg, C. & Öhman, P. (2018). Mobile bank application : An empirical study of young bank customers. Paper presented at the 10th Nordic Workshop on Relationship Dynamics-NoRD2018, Karlstad, Sweden. September 19-21, 2018

Licentiate theses, comprehensive summaries

Nourallah, M. (2020). A mobile bank application loyalty model : The young bank customer perspective. Lic. (Comprehensive summary) Sundsvall : Mid Sweden University, 2020 (Mid Sweden University licentiate thesis : 166)