Welcome to our Service centre

Here, you will find the answers to your questions ranging from practical enquiries to concerns about your studies or student finances. We can help you find your syllabus, the right room or help you get a new access card. Whether you are a student, employee or temporary visitor, you can turn to us. We are here to help you!

If you are a student, the Service centre can help you with the following issues:

  • get an access card – the so-called Miun card – in order to gain access to the computer rooms and university buildings
  • answer general questions about your studies and student support
  • find your syllabus
  • find information about current activities and events on campus, as well as local accommodation for on-campus meetings
  • recharge your printing account and print documents
  • get a certificate of enrolment
  • buy office supplies and profile products
  • borrow certain technical equipment, such as a dictating machine, laptop etc.

If you are an employee at Mid Sweden University, you can turn to us to:

  • get answers to questions regarding the telephone system
  • collect your mobile phone, SIM card or other mobile phone accessories
  • place an order for a SIM card or a telephone contract
  • report a problem with a lecture hall
  • collect profile products
  • collect your key and access card, receive login information and approve the terms and conditions if you are a new employee
  • update your access card
  • call in sick

Other things that the Service centre can help with are booking and letting of premises for external parties and coordinating general study visits to our campuses.

Contact information

Call +46 (0)10-142 8000 or e-mail contact@miun.se

You will find the Service centre in House N at Campus Sundsvall and House G at Campus Östersund.

Opening hours in Servicecenter:
Monday-Friday 08:00-16:00

Opening hours during summer holidays:
During the summer you can reach us by telephone or email at contact@miun.se

Our service desks have limited opening hours:
11 - 29 June: open 9.00 – 15.00  (closed lunch 12.00 – 13.00)
2 July - 3 August: Closed
6 - 17 August: open 9.00 – 15.00  (closed lunch 12.00 – 13.00)

Drop in hours IT Helpdesk:
Monday-Thursday  11:30-13:00 
You will also reach us per telephone +46 10 142 80 00 or e-mail helpdesk@miun.se.

Opening hours during summer holidays:
Closed for summer during weeks 24 – 34.
The IT Desk will open again on 27 August.

Drop in hours Student Union Sundsvall 
Monday, Wednesday and Friday 10:00-14:00
You will also reach us per telephone +46 10 142 80 00 or e-mail Website: www.sks.miun.se

Opening hours for our libraries during summer 2018:
June 11 to August 26
Monday to Friday 10 a.m. – 3 p.m.
Saturday Closed

Closed summer weeks
Week 28 to 30, July 9 to July 27

Closed days
August 14–15 staff days Closed