Lilly-Mari Sten

Universitetsadjunkt|Lecturer

Research

Teams and teamwork and how teamwork can relate to an organization’s sustainable quality culture. This involves all types of teams and teamwork in all levels of an organization, from top management teams to teams at an operational level.

My research is also about how to describe and explore a methodology for assessing teamwork and sustainable quality culture in an organization, focusing on TMTs. ​

Publications

Articles in journals

Sten, L. , Ingelsson, P. & Häggström, M. (2024). Exploring real teamwork and sustainable quality culture, focusing on top management teams. The TQM Journal,  

Bäckström, I. , Ingelsson, P. , Sten, L. & Häggström, M. (2023). A proposed model for developing quality and efficiency in transitional care. The TQM Journal, vol. 35: 9, pp. 107-122.  

Häggström, M. , Ingelsson, P. , Sten, L. & Bäckström, I. (2023). Success Factors for Quality and Safety of Intensive Care Unit Transitional Care – Listening to the Sharp End. Quality Innovation Prosperity, vol. 27: 1, pp. 1-20.  

Sten, L. , Ingelsson, P. & Häggström, M. (2023). The development of a methodology for assessing teamwork and sustainable quality culture, focusing on top management teams. The TQM Journal, vol. 35: 9, pp. 152-172.  

Sten, L. , Ingelsson, P. , Bäckström, I. & Häggström, M. (2021). Improving Team Collaboration in Patient Transfer Processes by Co-Workers’ Perceptions and Suggestions. Quality Innovation Prosperity, vol. 25: 2, pp. 1-18.    

Sten, L. , Ingelsson, P. , Bäckström, I. & Häggström, M. (2021). The development of a measurement instrument focusing on team collaboration in patient transfer processes. International Journal of Quality and Service Sciences, vol. 13: 1, pp. 45-62.    

Sten, L. , Ingelsson, P. , Bäckström, I. & Häggström, M. (2020). Improving ICU transitional care by combining quality management and nursing science - two scientific fields meet in a systematic literature review. International Journal of Quality and Service Sciences, vol. 12: 3, pp. 385-403.    

Conference papers

Bäckström, I. , Sten, L. , Persson Slumpi, T. & Bolin, M. (2023). Experiences with and causes of work interruptions and fragmentation in academia - How can they be managed?. In 26th Excellence In Services International Conference (EISIC).  

Sten, L. , Ingelsson, P. , Häggström, M. & Bäckström, I. (2023). The relationship between teamwork and sustainable quality culture in transitional care. In Proceedings of Excellence In Services International Conference (EISIC).  

Bäckström, I. , Ingelsson, P. , Häggström, M. & Sten, L. (2022). A Hospital Without Departments?. In Proceedings M2D2022 : 9th International Conference on Mechanics and Materials in Design, 2022.. pp. 957--958.  

Sten, L. , Ingelsson, P. & Häggström, M. (2022). Characteristics and success factors for top management teams in managing organizations towards sustainable quality culture – a scoping review. In Proceedings M2D2022 : 9th International Conference on Mechanics and Materials in Design.. pp. 961--976.  

Sten, L. & Ingelsson, P. (2022). Sustainable quality culture and characteristics of top management teams : Can it be measured?. Paper presented at the 28th annual International Sustainable Development Research Society ISDRS conference, Stockholm, June 15-17, 2022.

Ingelsson, P. , Bäckström, I. , Sten, L. , Sten, L. & Häggström, M. (2022). Taking differences in quality culture into account when improving ICU transitional care.. In Proceedings M2D2022 : 9th International Conference on Mechanics and Materials in Design, 2022.. pp. 925--926.  

Lilja, J. , Snyder, K. & Sten, L. (2022). Teaming for Quality in the VUCA Landscape : Exploring key elements for a progressive leap in team-based practices to drive quality, sustainability,and regeneration. In Proceedings of the 28th Annual Conference, International Sustainable Development Research Society : Sustainable Development and Courage: Culture, Art and Human Rights. Stockholm : . pp. 1606--1622.  

Ingelsson, P. , Sten, L. , Bäckström, I. & Häggström, M. (2019). Assessing Quality Management culture in order to develop ICU transitional care. In 22nd QMOD conference : Quality and Service Sciences ICQSS 2019.

Häggström, M. , Sten, L. , Bäckström, I. & Ingelsson, P. (2019). How to improve the transfer process from intensive care to general wards - listening to the co-workers. In Leadership and strategies for Sustainable Quality and Innovation in the 4th Industrial Revolution. Lund. Lund :

Sten, L. , Ingelsson, P. , Bäckström, I. & Häggström, M. (2019). The development of a measurement instrument focusing on team collaboration in the patient transfer process from intensive care to the general ward. Paper presented at the 22nd QMOD-ICQSS Conference, Krakow, 13-15 October, 2019

Doctoral theses

Sten, L. (2023). A Deeper Understanding of Real Teamwork and Sustainable Quality Culture. Dis. (Comprehensive summary) Sundsvall : Mid Sweden University, 2023 (Mid Sweden University doctoral thesis : 398)  

Licentiate theses, comprehensive summaries

Sten, L. (2021). Understanding How to Improve Team Collaboration Within Intensive Care Unit Transitional Care from the Perspective of Quality Management. Lic. (Comprehensive summary) Östersund/Sundsvall : Mid Sweden University, 2021 (Mid Sweden University licentiate thesis : 182)  

Reports

Bäckström, I. , Ingelsson, P. , Häggström, M. & Sten, L. (2022). Slutrapport för projektet Ökad kvalitet och effektivitet i vårdkedjor : Finansierat av Familjen Kamprads stiftelse, projekt nr 20170084. Östersund : Mittuniversitetet  

The page was updated 2/17/2023