The University Board has decided to consolidate support services into a single organisation under the University Director. The aim is to create more integrated, efficient and responsive support for education and research.
Thursday 29 October 2026
Maria Torstensson, former head of office at NMT, will be the process manager in the work with the future of operational support. Maria will lead and coordinate the development of the process.
Thursday 29 October 2026
Thursday 29 October 2026
The work within Fenix 2.0 will continue in the autumn of 2026. It is proposed that the University Board decide on a common administrative level and a board for the support services on 24 September.
Thursday 29 October 2026
Thursday 29 October 2026
A proposal for how the future of operational support should be organised has now been presented by the working group that investigated the issue. The proposal means that there should only be one administrative level of support and that three new departments will be created within the administration.
Thursday 29 October 2026
The background to this proposal is the review of support services conducted during autumn 2025. The review identified, among other things, a need for clearer allocation of responsibilities, more consistent ways of working, and improved opportunities to prioritise resources based on the overall needs of the University.
The most significant change is that the central administration and the faculty offices will be brought together within a single organisation under the University Director. The aim is to establish clearer leadership and decision-making structures, while creating better conditions for coordinating resources, working methods and development initiatives across the University. In addition, it is proposed that three new divisions be established:
The divisions FUS, KOM, STUA, ULS, together with the faculty offices, would be reorganised and incorporated into the new structure.
A new governance body for the support services will also be established. The name of this body has not yet been decided, but it will be a decision-making body similar to a board or committee. Its role will be to support development, prioritisation and resource allocation based on the University's shared needs.
Work to further define the organisation will continue throughout the autumn, including clarifying where different functions will be placed and how they will be organised within the new support services structure.
Reports relating to the reorganisation are now available in the University's official records under reference number DNR 2026/767. These include reports on the development of support services at Mid Sweden University and on coordinated departmental management support.
The timetable is updated as time goes on and at the moment the following points are relevant:
The risk assessment and any action plans are distributed in the new organization and the hiring freeze ends.
The goal is a support service that:
It is mainly about the fact that working methods, collaboration, division of responsibilities and culture also need to be developed.
In the long term, the goal is to make it easier to find the right support and for processes and working methods to be clearer and more uniform. The support will also be developed with a greater focus on the users' needs.
It is still unclear exactly how different services, contact channels and processes will change. More information will be provided as the organisation and working methods are concretised.
This means that the support should be designed to a greater extent based on the needs of education and research. It should be clear where to turn, what support you can get and who is responsible for various issues.
New forms of dialogue will also give institutions and other parts of the core activities better opportunities to describe their needs and participate in the development of support. How the dialogues will be designed in practice is part of the continued work.
The page was updated 11/13/2026
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Kommunikationsavdelningen (KOM)