Procurement of digital information systems in social services

The project focuses on the procurement of digital information systems in social services, with particular attention to how procurement processes create opportunities and constraints for social services and social workers’ professional practice.

Digital information systems are a central part of social services and influence how information is managed and used in professional practice. At the same time, introducing these systems involves extensive procurement processes.

The project examines the procurement of digital information systems as an important part of the digitalization of social services. Its aim is to contribute to a greater understanding of how procurement shapes the digitalization of social services and what this may mean for social work.