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IT‑services and phones for employees

Here you will find information and guides related to IT and telephone issues directed towards employees at Mid Sweden University.

Fault reporting and start-up assistance in premises

The technical support can be reached by phone 010-142 84 65

Operating Systems

Standard OS at Mid Sweden University are MacOS and Windows. The Department of Infrastructure provides support on MacOS for Mac and Windows for PC. If you need another operating system on your computer you can install it, but unfortunately you can not get support if something does not work.

Contact

Create a ticket, track your existing tickets, get information about current disruptions, order products and services, and much more in

Service Portal

You can also reach us by phone or send us an email

Phone 010-142 80 00 
Telephone hours Monday-Friday 08:00–11:30 and 13:00–16:00
 Email itsupport@miun.se 

NB! Phone hours 30/6 - 1/8 Monday-Friday 09:00-11:30 and 13:00-15:00

In case of emergency, always contact IT Support by phone.

Skrivmaskin tangenter

Acceptable use policy

Rules for use of the Mid sweden university network

Konton, webbkamera

Accounts

Here you find information about what different types of accounts we can offer at Mid Sweden University.

Molntjänster

Cloud services

FAQ

FAQ

Common questions and answers about our IT services.

MicrosoftTeams-image.png

Microsoft 365

Microsoft 365 (M365) is a cloud-based platform with tools to work from anywhere and across devices.

Nätverk, webb, sök

Network access

Read more about eduroam, Wi-Fi and how to access our services when not at campus.

Informationssäkerhet, info-säkerhet, hänglås

Secure authentication, MFA

Mid Sweden University has introduced Multifactor Authentication, MFA.

Telefon

Telephony

Here you will find frequently asked questions and guides for telephony.

Vault

The Vault 2.0

The Vault is a service where you can store and share your files with others.

Contact

IT Support

0101428000

The page was updated 6/26/2025